We take pride in offering a well-rounded support team covering a multitude of areas. From logging procedures to severity definitions, our support services are dedicated to provide the highest quality assistance.
Comprehensive support procedures and protocols
24-7 Support
OPTIMOGOV prides itself on offering 24/7 support, providing clients with continuous assistance whenever they need it.
Dedicated Local Hotline
Our dedicated in-country hotline ensures that clients have direct access to our support team for personalised and immediate assistance.
Multiple Support Locations
With support locations strategically placed, OPTIMOGOV ensures a global reach to cater to the diverse needs of our clients.
Azure In-Country Data Centres
Benefit from our secure infrastructure, hosted on Azure In-country data centres, ensuring the highest standards of reliability and data security.
Encryption at Rest and in Transit
Trust OPTIMOGOV’s commitment to data security with encryption at rest and in transit, providing an added layer of protection for your sensitive information.
Send us your queries
Have questions about our solution?
Feel free to reach out to us with any queries you may have. Whether you’re curious about our support service agreements, or any other matter regarding OPTIMOGOV, our team is ready to assist you.